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OHQ's records suffice proof of a charge that is payable unless they are revealed to be wrong. Customer will certainly utilize its practical efforts to notify OHQ of any kind of billing dispute within fourteen (14) days of invoice of an invoice, complying with the process described in Area 15. If Client conflicts an invoice, the billing should proceed to be paid on schedule nonetheless OHQ will certainly attribute or reimburse Consumer if it is later on fairly identified by OHQ or according to the conflict resolution procedure laid out in Section 15 that the invoice was wrong and the Consumer is entitled to a credit or refund.
Such modifications may include, without limitation, changes to the quantities of the Membership Fees or Usage Fees for OHQ Paid Solutions, changes to the usage allowances consisted of in the Rates Plans, and discontinuation of Pricing Plans. (a) Each such revision will work after sensible development written notice is given to Consumer (for instance, by being posted to the OHQ Internet Site), except that any type of such revision that affects a Selected Paid Service will put on Client starting at the beginning of a Paid Solution Term beginning no less than thirty (30) days from the date which OHQ supplies notification of such revision to Consumer based on Section 16.8.
If Customer does not end its use of any kind of affected Selected Paid Solution prior to the efficient day of such revision, Consumer will be deemed to have accepted such revision relative to such Selected Paid Solution. (b) If a Rates Strategy chosen by Consumer is terminated, OHQ will offer Client with sensible advance notification of no much less than thirty (30) days and Client will be provided the alternative of selecting a new Rates Strategy from then-current pricing plans provided by OHQ.
For avoidance of uncertainty, this paragraph does not put on changes to the Rate Checklist, which are attended to in Area 7 (virtual legal receptionist).1. Customer represents that all information offered by Consumer and its customers to OHQ (consisting of, without constraint, all call info and details relating to Client's Bank card) is precise, current and complete at the time it is given to OHQ
Client must whatsoever times abide by all laws, laws, criteria and codes suitable in link with its use OHQ Offerings and the Consumer's supply of its product or services to its callers. Consumer will not utilize any OHQ Offerings to take part in, or to motivate or aid others to engage in, any type of prohibited or illegal activities.
If a new Paid Solution Term starts earlier than 3 (3) days after such email is sent, Customer will certainly incur the appropriate Subscription Charge for the new Paid Service Term (the ""). The effective day of such termination will be either (i) the Requested Termination Day, or should Consumer not specify an Asked for Discontinuation Day, (ii) the last day of the Final Paid Service Term.
Where Customer ends pursuant to this Section 10.1(b): (i). The Subscription Charges that have actually been pre-paid will certainly be maintained and the OHQ Offerings readily available to Client till the last day of the Final Paid Solution Term (subject to reinstatement costs under stipulation 10.3(e)) and the unused balance of the Prepaid Use Credit history will certainly be retained by OHQ for future usage by Client if Customer determines to re-instate or otherwise re-commence the OHQ Service pursuant to Section 10.3(e); or (ii).
(b) Following discontinuation of any type of OHQ Service, OHQ will not be accountable whatsoever for answering telephone calls, taking or providing messages, or performing any various other activities in connection with such OHQ Service. (c) Upon termination of all OHQ Services, OHQ may end Consumer's Account and Customer's accessibility to the Account.
(e) Following termination of any kind of OHQ Providers, OHQ will have no responsibility to restore or otherwise recommence such OHQ Services. If OHQ elects (in its discernment) to restore or otherwise recommence a terminated OHQ Services, OHQ might need that Client pay a reinstatement charge of $30 (to cover OHQ's sensible expenses in processing the reinstatement) Info gathered by OHQ from Consumer and its customers might be made use of, revealed and shared by OHQ based on OHQ's privacy policy as readily available on the OHQ Site ("") and as might be amended periodically.
The Controller thus designates the Cpu relative to handling activities taken on throughout the provision of assistant solutions. OHQ and Client recognize and concur that the Cpu goes through the adhering to obligations: The Processor shall comply with the pertinent Information Defense Laws and need to: (a) only act on the composed directions of the Controller and make certain those acting under their authority do the exact same; (b) make sure that people processing the information are subject to a duty of confidence; (c) utilize its ideal endeavours to guard and shield all individual data from unsanctioned or illegal processing, consisting of (but not restricted to) accidental loss, devastation or damage; (d) make certain that all handling satisfies the demands of the GDPR and related Information Security Laws; (e) guarantee that where a Sub-Processor is utilized, they: just involve a Sub-Processor with the previous consent of the Controller; inform the Controller of any intended adjustments concerning Sub-Processors; they execute a written contract having the very same information security obligations as set out in these Terms; comprehend that any kind of failing on the part of the Sub-processor to adhere to the Information Security Regulation, the Cpu remains completely reliant the Controller for the efficiency of the Sub-Processor's responsibilities; and assist the Controller in giving subject access and permitting data based on exercise their rights under the Information Security Rules.
The Controller shall execute appropriate and ideal onboarding and due diligence checks for all Processors, with a full analysis of the necessary Information Protection Law requirements. The Controller shall validate that the Processor has ample and recorded procedures for data breaches, information retention and information transfers in position. The Controller will get proof from the Cpu regarding the: (a) verification and dependability of the employees used by the Processor; (b) any kind of certifications, certifications and plans as referred to in the onboarding process; (c) technical and operational procedures utilized in guarding the Personal Data; and (d) procedures in position for allowing data based on exercise their civil liberties, including (yet not limited to), subject access demands, erasure & correction procedures and restriction of handling actions.
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